diff --git a/epmet-module/epmet-heart/epmet-heart-server/src/main/java/com/epmet/service/impl/IcUserDemandRecServiceImpl.java b/epmet-module/epmet-heart/epmet-heart-server/src/main/java/com/epmet/service/impl/IcUserDemandRecServiceImpl.java
index 951b7b2e79..564d7b7a10 100644
--- a/epmet-module/epmet-heart/epmet-heart-server/src/main/java/com/epmet/service/impl/IcUserDemandRecServiceImpl.java
+++ b/epmet-module/epmet-heart/epmet-heart-server/src/main/java/com/epmet/service/impl/IcUserDemandRecServiceImpl.java
@@ -1375,8 +1375,8 @@ public class IcUserDemandRecServiceImpl extends BaseServiceImpl<IcUserDemandRecD
                             break;
                         case UserDemandConstant.IC_USER_VOLUNTEER:
                             resDto.setServiceUnitName(StrConstant.EPMETY_STR);
-                            resDto.setServiceUserName(icUerInfoMap.get(resDto.getServerId()).getName());
-                            resDto.setServiceUserMobile(icUerInfoMap.get(resDto.getServerId()).getMobile());
+                            resDto.setServiceUserName(MapUtils.isNotEmpty(icUerInfoMap) && icUerInfoMap.containsKey(resDto.getServerId()) ? icUerInfoMap.get(resDto.getServerId()).getName() : StrConstant.EPMETY_STR);
+                            resDto.setServiceUserMobile(MapUtils.isNotEmpty(icUerInfoMap) && icUerInfoMap.containsKey(resDto.getServerId()) ? icUerInfoMap.get(resDto.getServerId()).getMobile() : StrConstant.EPMETY_STR);
                             break;
                         default:
                             log.warn("serviceType 错误");
@@ -1449,7 +1449,9 @@ public class IcUserDemandRecServiceImpl extends BaseServiceImpl<IcUserDemandRecD
         if (CollectionUtils.isNotEmpty(icUserIdList)) {
             Result<List<IcResiUserDTO>> icUserInfoRes = epmetUserOpenFeignClient.getListIcResiUserDTO(new ArrayList<>(icUserIdList));
             if (!icUserInfoRes.success() || CollectionUtils.isEmpty(icUserInfoRes.getData())) {
-                throw new EpmetException(EpmetErrorCode.SERVER_ERROR.getCode(), "查询居民信息志愿者信息异常");
+                // throw new EpmetException(EpmetErrorCode.SERVER_ERROR.getCode(), "查询居民信息志愿者信息异常");
+                log.warn("查询居民信息志愿者信息异常:icUserIdList:"+JSON.toJSONString(icUserIdList));
+                return icUserInfoMap;
             }
             icUserInfoMap = icUserInfoRes.getData().stream().collect(Collectors.toMap(IcResiUserDTO::getId, o -> o, (o1, o2) -> o1));
         }
@@ -1503,8 +1505,8 @@ public class IcUserDemandRecServiceImpl extends BaseServiceImpl<IcUserDemandRecD
                     case UserDemandConstant.IC_USER_VOLUNTEER:
                         Map<String, IcResiUserDTO> icUserInfoMap = getIcVolunteerMap(new HashSet<>(Arrays.asList(resDto.getServerId())));
                         resDto.setServiceUnitName(StrConstant.EPMETY_STR);
-                        resDto.setServiceUserName(icUserInfoMap.get(resDto.getServerId()).getName());
-                        resDto.setServiceUserMobile(icUserInfoMap.get(resDto.getServerId()).getMobile());
+                        resDto.setServiceUserName(MapUtils.isNotEmpty(icUserInfoMap) && icUserInfoMap.containsKey(resDto.getServerId()) ? icUserInfoMap.get(resDto.getServerId()).getName() : StrConstant.EPMETY_STR);
+                        resDto.setServiceUserMobile(MapUtils.isNotEmpty(icUserInfoMap) && icUserInfoMap.containsKey(resDto.getServerId()) ? icUserInfoMap.get(resDto.getServerId()).getMobile() : StrConstant.EPMETY_STR);
                         break;
                     default:
                         log.warn("serviceType 错误");