diff --git a/esua-epdc/epdc-module/epdc-analysis/epdc-analysis-server/src/main/resources/mapper/screen/ScreenIndexDataDao.xml b/esua-epdc/epdc-module/epdc-analysis/epdc-analysis-server/src/main/resources/mapper/screen/ScreenIndexDataDao.xml
index 9f07ff9a..cf887ffc 100644
--- a/esua-epdc/epdc-module/epdc-analysis/epdc-analysis-server/src/main/resources/mapper/screen/ScreenIndexDataDao.xml
+++ b/esua-epdc/epdc-module/epdc-analysis/epdc-analysis-server/src/main/resources/mapper/screen/ScreenIndexDataDao.xml
@@ -485,148 +485,161 @@
     </select>
 
     <select id="selectListOrgGovrnAbility" resultType="com.elink.esua.epdc.dto.screen.result.OrgGovrnAbilityDTO">
-        select
+        SELECT
             d.id as agencyId,
             if(d.id = '1215437824174608386',0,d.pid) AS parentId,
             DATE_FORMAT(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y'),'%Y') AS yearId,
-            CONCAT(DATE_FORMAT(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y'), '%Y'),
-            'Q',
-             QUARTER(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y-%m-%d'))) quarterId,
+            CONCAT(DATE_FORMAT(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y'), '%Y'), 'Q', QUARTER(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y-%m-%d'))) quarterId,
             DATE_FORMAT(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y-%m'),'%Y%m') AS monthId,
-            CASE d.TYPE_KEY
-                WHEN 'community_party' THEN 'community'
-                WHEN 'street_party' THEN 'street'
-                WHEN 'district_party' THEN 'district' END as dataType,
-            IFNULL(tr.transferedCount,0) AS transferedCount,
-            IFNULL(tr.closedProjectCount,0) AS closedProjectCount,
-            IFNULL(tr.respProjectRatio,0.00) AS respProjectRatio,
-            IFNULL(tr.closedProjectRatio,0.00) AS closedProjectRatio,
-            IFNULL(tr.satisfactionRatio,0.00) AS satisfactionRatio,
+            CASE d.TYPE_KEY WHEN 'community_party' THEN 'community' WHEN 'street_party' THEN 'street' WHEN 'district_party' THEN 'district' END as dataType,
+            IFNULL(t1.transferedCount, 0) AS transferedCount,
+            IFNULL(t.closedProjectCount, 0) AS closedProjectCount,
+            IFNULL(round((t1.respProject / t1.transferedCount),2), 0.00) respProjectRatio,
+            IFNULL(t1.respProject, 0) respProjectRatioFz,
+            IFNULL(t1.transferedCount, 0) respProjectRatioFm,
+            IFNULL(round((t.closedProjectCount / (t1.transferedCount - t.closedProjectCount)),4)*100, 0.00) AS closedProjectRatio,
+            IFNULL(t.closedProjectCount, 0) closedProjectRatioFz,
+            IFNULL((t1.transferedCount - t.closedProjectCount), 0) closedProjectRatioFm,
+            IFNULL(t.satisfactionRatio, 0.00) AS satisfactionRatio,
+            IFNULL(t.satisfactionRatioFz, 0) AS satisfactionRatioFz,
+            IFNULL(t.satisfactionRatioFm, 0) AS satisfactionRatioFm,
+            IFNULL(IF( d.TYPE_KEY = 'street_party', t.handleProjectRatioFz, 0),0) handleProjectRatioFz,
+            IFNULL(IF( d.TYPE_KEY = 'street_party', t.handleProjectRatioFm, 0),0) handleProjectRatioFm,
+            IF( d.TYPE_KEY = 'street_party', IFNULL(t.handleProjectRatio,0.00),0.00) AS handleProjectRatio,
             0.00 AS overdueProjectRatio,
-            IF( d.TYPE_KEY = 'street_party', IFNULL(tr.handleProjectRatio,0.00),0.00) AS handleProjectRatio,
-            IFNULL(tr.respProjectRatioFz,0) AS respProjectRatioFz,
-            IFNULL(tr.respProjectRatioFm,0) AS respProjectRatioFm,
-            IFNULL(tr.closedProjectRatioFz,0) AS closedProjectRatioFz,
-            IFNULL(tr.closedProjectRatioFm,0) AS closedProjectRatioFm,
-            IFNULL(tr.satisfactionRatioFz,0) AS satisfactionRatioFz,
-            IFNULL(tr.satisfactionRatioFm,0) AS satisfactionRatioFm,
             0 AS overdueProjectRatioFz,
-            0 AS overdueProjectRatioFm,
-            IFNULL(IF( d.TYPE_KEY = 'street_party', tr.handleProjectRatioFz, 0),0) handleProjectRatioFz,
-            IFNULL(IF( d.TYPE_KEY = 'street_party', tr.handleProjectRatioFm, 0),0) handleProjectRatioFm
+            0 AS overdueProjectRatioFm
         FROM esua_epdc_admin.sys_dept d
-        left join (
-              select
-                t.DEPT_ID,
-                sum(t.transferedCount) as transferedCount,
-                count( me.ITEM_STATE = 10 or null) as closedProjectCount,
-                round(sum(t.respProject) / sum(t.transferedCount),2) respProjectRatio,
-                IFNULL(sum(t.respProject), 0) respProjectRatioFz,
-                IFNULL(sum(t.transferedCount), 0) respProjectRatioFm,
-                round(count(me.ITEM_STATE = 10 or null)/count( t.ITEM_ID),4)*100 as closedProjectRatio,
-                IFNULL(count(me.ITEM_STATE = 10 or null), 0) closedProjectRatioFz,
-                IFNULL(count( t.ITEM_ID), 0) closedProjectRatioFm,
-                IFNULL(ROUND((count(me.EVALUATION_SCORE = 1 or null) * 0.6 + count(me.EVALUATION_SCORE = 2 or null)) /
-                            count(me.EVALUATION_SCORE is not null or null),4)*100, 0.00) as satisfactionRatio,
-                IFNULL(count(me.EVALUATION_SCORE = 1 or null) * 0.6 + count(me.EVALUATION_SCORE = 2 or null), 0) satisfactionRatioFz,
-                IFNULL(count(me.EVALUATION_SCORE is not null or null), 0) satisfactionRatioFm,
-                round(sum(TIMESTAMPDIFF(HOUR,me.CREATED_TIME,eih.CREATED_TIME)) / sum(t.transferedCount),2) as handleProjectRatio,
-                IFNULL(sum(TIMESTAMPDIFF(HOUR,me.CREATED_TIME,eih.CREATED_TIME)), 0) handleProjectRatioFz,
-                IFNULL(sum(t.transferedCount), 0) handleProjectRatioFm
-              from(
-                    select
-                        ei.DEPT_ID,
-                        ei.ITEM_ID,
-                        count(ei.ID) transferedCount,
-                        sum(
-                        if(hp.CREATED_TIME is not null, TIMESTAMPDIFF(HOUR,ei.CREATED_TIME,hp.CREATED_TIME),
-                            TIMESTAMPDIFF(HOUR,ei.CREATED_TIME,now())
-                        )
-                        ) respProject
-                    from esua_epdc_events.epdc_item_dept ei
-                    left join esua_epdc_events.epdc_item_handle_process hp on hp.id=ei.ITEM_HANDLE_ID and hp.DEL_FLAG = '0'
-                    where ei.DEL_FLAG = '0'
-                        and date_format(ei.CREATED_TIME, '%Y-%m' ) = #{yearMonth, jdbcType=VARCHAR}
-                    group by ei.DEPT_ID,ei.ITEM_ID
-              )t
-              left join esua_epdc_events.epdc_item me on t.ITEM_ID=me.id and me.DEL_FLAG = '0'
-              left join esua_epdc_events.epdc_item_handle_process eih on eih.ITEM_ID=me.id
-              left join esua_epdc_events.epdc_category c ON me.CATEGORY_CODE = c.CATEGORY_CODE
-              group by t.DEPT_ID
-        )tr on tr.DEPT_ID=d.id
-        WHERE (d.TYPE_KEY = 'community_party' OR d.TYPE_KEY = 'street_party')
-        and d.DEL_FLAG = '0'
-        and d.id not in (
-            SELECT t.DEPT_ID FROM `esua_epdc_admin`.`sys_dept_config` t WHERE t.DEL_FLAG  = '0'
-        )
-        and d.id != '1214855713407389697'
-        ORDER BY d.TYPE_KEY
+                 LEFT JOIN
+             (SELECT
+                  t.HANDLER_DEPT_ID,
+                  COUNT(t.ITEM_ID) AS closedProjectCount,
+                  IFNULL(ROUND((count(t.EVALUATION_SCORE = 1 or null) * 0.6 + count(t.EVALUATION_SCORE = 2 or null)) /
+                               count(t.EVALUATION_SCORE is not null or null),4)*100, 0.00) as satisfactionRatio,
+                  (count(t.EVALUATION_SCORE = 1 or null) * 0.6 + count(t.EVALUATION_SCORE = 2 or null)) AS satisfactionRatioFz,
+                  count(t.EVALUATION_SCORE is not null or null) AS satisfactionRatioFm,
+                  COUNT(t.ITEM_ID) / SUM(TIMESTAMPDIFF(MINUTE,t.itemCreatedTime, t.closedItemTime)) AS handleProjectRatio,
+                  COUNT(t.ITEM_ID) AS handleProjectRatioFz,
+                  SUM(TIMESTAMPDIFF(MINUTE,t.itemCreatedTime, t.closedItemTime)) AS handleProjectRatioFm
+              FROM
+                  (SELECT eihp.`ITEM_ID` , eihp.`HANDLER_DEPT_ID` , eihp.`CREATED_TIME` AS closedItemTime, ei.`CREATED_TIME` AS itemCreatedTime, ei.`EVALUATION_SCORE`
+                   FROM `esua_epdc_events`.`epdc_item_handle_process` eihp
+                            LEFT JOIN `esua_epdc_events`.`epdc_item` ei on ei.`ID` = eihp.`ITEM_ID` AND ei.`DEL_FLAG` = '0'
+                   WHERE eihp.`DEL_FLAG`= '0'
+                     AND eihp.`STATE`= '10'
+                     AND date_format(eihp.CREATED_TIME, '%Y-%m') = #{yearMonth, jdbcType=VARCHAR} GROUP BY eihp.`ITEM_ID`) t GROUP BY t.HANDLER_DEPT_ID) t on t.HANDLER_DEPT_ID = d.`id`
+                 LEFT JOIN
+             (SELECT ttt.DEPT_ID, COUNT(ttt.ITEM_ID) AS transferedCount, SUM(TIMESTAMPDIFF(MINUTE,ttt.timeToBeWhistled, ttt.earliestResponseTime)) AS respProject FROM
+                 (SELECT
+                      tt.CREATED_TIME AS timeToBeWhistled,
+                      MIN( tmphp.CREATED_TIME ) AS earliestResponseTime,
+                      tt.ITEM_ID,
+                      tt.DEPT_ID
+                  FROM
+                      (
+                          SELECT
+                              eid.ID,
+                              eid.CREATED_TIME,
+                              eid.DEPT_ID,
+                              eid.ITEM_ID
+                          FROM
+                              `esua_epdc_events`.epdc_item_dept eid
+                          WHERE
+                              eid.DEL_FLAG = '0'
+                            AND date_format( eid.CREATED_TIME, '%Y-%m' ) = #{yearMonth, jdbcType=VARCHAR}
+                          GROUP BY
+                              eid.ITEM_ID
+                      ) tt
+                          LEFT JOIN `esua_epdc_events`.epdc_item_handle_process tmphp ON tmphp.ITEM_ID = tt.ITEM_ID
+                          AND tmphp.HANDLER_DEPT_ID = tt.DEPT_ID
+                          AND tmphp.CREATED_TIME > tt.CREATED_TIME
+                          AND tmphp.DEL_FLAG = '0'
+                  GROUP BY tt.`ID`) ttt WHERE ttt.earliestResponseTime IS NOT NULL GROUP BY ttt.DEPT_ID) t1 on t1.DEPT_ID = d.`id`
+        WHERE
+            d.DEL_FLAG= '0'
+          and (d.TYPE_KEY = 'community_party' OR d.TYPE_KEY = 'street_party')
+          and d.id != '1214855713407389697'
+   	and d.id not in(
+				SELECT t.DEPT_ID
+  				FROM `esua_epdc_admin`.`sys_dept_config` t
+ 				WHERE t.DEL_FLAG= '0')
+        ORDER BY d.TYPE_KEY;
     </select>
 
     <select id="selectListDeptGovrnAbility" resultType="com.elink.esua.epdc.dto.screen.result.DeptGovrnAbilityDTO">
-        select
+        SELECT
             d.id as deptId,
             d.PID as agencyId,
             DATE_FORMAT(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y'),'%Y') AS yearId,
-            CONCAT(DATE_FORMAT(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y'), '%Y'),
-            'Q',
-             QUARTER(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y-%m-%d'))) quarterId,
+            CONCAT(DATE_FORMAT(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y'), '%Y'), 'Q', QUARTER(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y-%m-%d'))) quarterId,
             DATE_FORMAT(STR_TO_DATE(#{yearMonth, jdbcType=VARCHAR}, '%Y-%m'),'%Y%m') AS monthId,
-            IFNULL(tr.transferedCount,0) AS transferedCount,
-            IFNULL(tr.closedProjectCount,0) AS closedProjectCount,
-            IFNULL(tr.respProjectRatio,0.00) AS respProjectRatio,
-            IFNULL(tr.closedProjectRatio,0.00) AS closedProjectRatio,
-            IFNULL(tr.satisfactionRatio,0.00) AS satisfactionRatio,
-            IFNULL(tr.handleProjectRatio,0.00) AS handleProjectRatio,
-            IFNULL(tr.respProjectRatioFz,0) AS respProjectRatioFz,
-            IFNULL(tr.respProjectRatioFm,0) AS respProjectRatioFm,
-            IFNULL(tr.handleProjectRatioFz,0) AS handleProjectRatioFz,
-            IFNULL(tr.handleProjectRatioFm,0) AS handleProjectRatioFm,
-            IFNULL(tr.closedProjectRatioFz,0) AS closedProjectRatioFz,
-            IFNULL(tr.closedProjectRatioFm,0) AS closedProjectRatioFm,
-            IFNULL(tr.satisfactionRatioFz,0) AS satisfactionRatioFz,
-            IFNULL(tr.satisfactionRatioFm,0) AS satisfactionRatioFm
+            IFNULL(t1.transferedCount, 0) AS transferedCount,
+            IFNULL(t.closedProjectCount, 0) AS closedProjectCount,
+            IFNULL(round((t1.respProject / t1.transferedCount),2), 0.00) respProjectRatio,
+            IFNULL(t1.respProject, 0) respProjectRatioFz,
+            IFNULL(t1.transferedCount, 0) respProjectRatioFm,
+            IFNULL(round((t.closedProjectCount / (t1.transferedCount - t.closedProjectCount)),4)*100, 0.00) AS closedProjectRatio,
+            IFNULL(t.closedProjectCount, 0) closedProjectRatioFz,
+            IFNULL((t1.transferedCount - t.closedProjectCount), 0) closedProjectRatioFm,
+            IFNULL(t.satisfactionRatio, 0.00) AS satisfactionRatio,
+            IFNULL(t.satisfactionRatioFz, 0) AS satisfactionRatioFz,
+            IFNULL(t.satisfactionRatioFm, 0) AS satisfactionRatioFm,
+            IFNULL(t.handleProjectRatioFz, 0) handleProjectRatioFz,
+            IFNULL(t.handleProjectRatioFm, 0) handleProjectRatioFm,
+            IFNULL(t.handleProjectRatio,0.00) AS handleProjectRatio
         FROM esua_epdc_admin.sys_dept d
-        left join (select
-                        t.DEPT_ID,
-                        sum(t.transferedCount) as transferedCount,
-                        count( me.ITEM_STATE = 10 or null) as closedProjectCount,
-                        round(sum(t.respProject) / sum(t.transferedCount),2) respProjectRatio,
-                        IFNULL(sum(t.respProject), 0) respProjectRatioFz,
-                        IFNULL(sum(t.transferedCount), 0) respProjectRatioFm,
-                        round(count(me.ITEM_STATE = 10 or null)/count( t.ITEM_ID),4)*100 as closedProjectRatio,
-                        IFNULL(count(me.ITEM_STATE = 10 or null), 0) closedProjectRatioFz,
-                        IFNULL(count( t.ITEM_ID), 0) closedProjectRatioFm,
-                        IFNULL(ROUND((count(me.EVALUATION_SCORE = 1 or null) * 0.6 + count(me.EVALUATION_SCORE = 2 or null)) /
-                                    count(me.EVALUATION_SCORE is not null or null),4)*100, 0.00) as satisfactionRatio,
-                        IFNULL(count(me.EVALUATION_SCORE = 1 or null) * 0.6 + count(me.EVALUATION_SCORE = 2 or null), 0) satisfactionRatioFz,
-                        IFNULL(count(me.EVALUATION_SCORE is not null or null), 0) satisfactionRatioFm,
-                        round(sum(TIMESTAMPDIFF(HOUR,me.CREATED_TIME,eih.CREATED_TIME)) / sum(t.transferedCount),2) as handleProjectRatio,
-                        IFNULL(sum(TIMESTAMPDIFF(HOUR,me.CREATED_TIME,eih.CREATED_TIME)), 0) handleProjectRatioFz,
-                        IFNULL(sum(t.transferedCount), 0) handleProjectRatioFm
-                    from (
-                        select  ei.DEPT_ID,
-                                ei.ITEM_ID,
-                                count(ei.ID) transferedCount,
-                                sum(if(hp.CREATED_TIME is not null,
-                                            TIMESTAMPDIFF(HOUR,ei.CREATED_TIME,hp.CREATED_TIME),
-                                            TIMESTAMPDIFF(HOUR,ei.CREATED_TIME,now()))) respProject
-                        from esua_epdc_events.epdc_item_dept ei
-                        left join esua_epdc_events.epdc_item_handle_process hp on hp.id=ei.ITEM_HANDLE_ID and hp.DEL_FLAG=0
-                        where ei.DEL_FLAG = '0'
-                              and date_format(ei.CREATED_TIME, '%Y-%m' ) = #{yearMonth, jdbcType=VARCHAR}
-                        group by ei.DEPT_ID,ei.ITEM_ID
-                    )t
-                    left join esua_epdc_events.epdc_item me on t.ITEM_ID=me.id and me.DEL_FLAG = '0'
-                    left join esua_epdc_events.epdc_item_handle_process eih on eih.ITEM_ID=me.id
-                    LEFT JOIN esua_epdc_events.epdc_category c ON me.CATEGORY_CODE = c.CATEGORY_CODE
-                    group by t.DEPT_ID
-        )tr on tr.DEPT_ID=d.id
-        WHERE d.TYPE_KEY in ('district_dept','street_dept')
-        and d.DEL_FLAG = '0'
-        and d.id not in (
-            SELECT t.DEPT_ID FROM `esua_epdc_admin`.`sys_dept_config` t WHERE t.DEL_FLAG  = '0'
-        )
-        ORDER BY d.TYPE_KEY
+                 LEFT JOIN
+             (SELECT
+                  t.HANDLER_DEPT_ID,
+                  COUNT(t.ITEM_ID) AS closedProjectCount,
+                  IFNULL(ROUND((count(t.EVALUATION_SCORE = 1 or null) * 0.6 + count(t.EVALUATION_SCORE = 2 or null)) /
+                               count(t.EVALUATION_SCORE is not null or null),4)*100, 0.00) as satisfactionRatio,
+                  (count(t.EVALUATION_SCORE = 1 or null) * 0.6 + count(t.EVALUATION_SCORE = 2 or null)) AS satisfactionRatioFz,
+                  count(t.EVALUATION_SCORE is not null or null) AS satisfactionRatioFm,
+                  COUNT(t.ITEM_ID) / SUM(TIMESTAMPDIFF(MINUTE,t.itemCreatedTime, t.closedItemTime)) AS handleProjectRatio,
+                  COUNT(t.ITEM_ID) AS handleProjectRatioFz,
+                  SUM(TIMESTAMPDIFF(MINUTE,t.itemCreatedTime, t.closedItemTime)) AS handleProjectRatioFm
+              FROM
+                  (SELECT eihp.`ITEM_ID` , eihp.`HANDLER_DEPT_ID` , eihp.`CREATED_TIME` AS closedItemTime, ei.`CREATED_TIME` AS itemCreatedTime, ei.`EVALUATION_SCORE`
+                   FROM `esua_epdc_events`.`epdc_item_handle_process` eihp
+                            LEFT JOIN `esua_epdc_events`.`epdc_item` ei on ei.`ID` = eihp.`ITEM_ID` AND ei.`DEL_FLAG` = '0'
+                   WHERE eihp.`DEL_FLAG`= '0'
+                     AND eihp.`STATE`= '10'
+                     AND date_format(eihp.CREATED_TIME, '%Y-%m') = #{yearMonth, jdbcType=VARCHAR} GROUP BY eihp.`ITEM_ID`) t GROUP BY t.HANDLER_DEPT_ID) t on t.HANDLER_DEPT_ID = d.`id`
+                 LEFT JOIN
+             (SELECT ttt.DEPT_ID, COUNT(ttt.ITEM_ID) AS transferedCount, SUM(TIMESTAMPDIFF(MINUTE,ttt.timeToBeWhistled, ttt.earliestResponseTime)) AS respProject FROM
+                 (SELECT
+                      tt.CREATED_TIME AS timeToBeWhistled,
+                      MIN( tmphp.CREATED_TIME ) AS earliestResponseTime,
+                      tt.ITEM_ID,
+                      tt.DEPT_ID
+                  FROM
+                      (
+                          SELECT
+                              eid.ID,
+                              eid.CREATED_TIME,
+                              eid.DEPT_ID,
+                              eid.ITEM_ID
+                          FROM
+                              `esua_epdc_events`.epdc_item_dept eid
+                          WHERE
+                              eid.DEL_FLAG = '0'
+                            AND date_format( eid.CREATED_TIME, '%Y-%m' ) = #{yearMonth, jdbcType=VARCHAR}
+                          GROUP BY
+                              eid.ITEM_ID
+                      ) tt
+                          LEFT JOIN `esua_epdc_events`.epdc_item_handle_process tmphp ON tmphp.ITEM_ID = tt.ITEM_ID
+                          AND tmphp.HANDLER_DEPT_ID = tt.DEPT_ID
+                          AND tmphp.CREATED_TIME > tt.CREATED_TIME
+                          AND tmphp.DEL_FLAG = '0'
+                  GROUP BY tt.`ID`) ttt WHERE ttt.earliestResponseTime IS NOT NULL GROUP BY ttt.DEPT_ID) t1 on t1.DEPT_ID = d.`id`
+        WHERE
+            d.DEL_FLAG= '0'
+          and d.TYPE_KEY in ('district_dept','street_dept')
+          and d.id not in(
+            SELECT t.DEPT_ID
+            FROM `esua_epdc_admin`.`sys_dept_config` t
+            WHERE t.DEL_FLAG= '0')
+        ORDER BY d.TYPE_KEY;
     </select>
 </mapper>