diff --git a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/controller/ItemController.java b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/controller/ItemController.java
index 7e451088b..896e0577e 100755
--- a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/controller/ItemController.java
+++ b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/controller/ItemController.java
@@ -97,7 +97,7 @@ public class ItemController {
      * 项目列表
      *
      * @Params: [params]
-     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
+     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
      * @Author: liuchuang
      * @Date: 2019/9/16 9:56
      */
@@ -112,7 +112,7 @@ public class ItemController {
      * 初审项目列表
      *
      * @Params: [params]
-     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
+     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
      * @Author: wgf
      * @Date: 2022/10/22 9:56
      */
@@ -127,7 +127,7 @@ public class ItemController {
      * 终审项目列表
      *
      * @Params: [params]
-     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
+     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
      * @Author: wgf
      * @Date: 2022/10/22 9:56
      */
@@ -142,7 +142,7 @@ public class ItemController {
      * 在党群E家流转中，尚未报到区平台的项目列表（难点堵点）
      *
      * @param params
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
      * @author zhy
      * @date 2022/10/24 15:15
      */
@@ -156,7 +156,7 @@ public class ItemController {
      * 项目驳回列表
      *
      * @Params: [params]
-     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
+     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
      * @Author: liuchuang
      * @Date: 2019/9/16 9:56
      */
@@ -287,7 +287,7 @@ public class ItemController {
      * 评论列表
      *
      * @Params: [params]
-     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.events.EpdcEventsCommentsDTO>>
+     * @Return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.events.EpdcEventsCommentsDTO>>
      * @Author: liuchuang
      * @Date: 2019/9/6 18:58
      */
@@ -313,7 +313,7 @@ public class ItemController {
     /***
      * kpi-统计群众对问题处理的满意度
      * @param
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List   <   java.lang.Long>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List       <       java.lang.Long>>
      * @author qushutong
      * @date 2019/12/18 10:27
      */
@@ -328,7 +328,7 @@ public class ItemController {
      * kpi- 统计项目处理数 包括：网格呼叫总数，网格呼叫被响应数，网格呼叫被关闭数
      *
      * @param metaDataFormDto
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List   <   com.elink.esua.epdc.dto.KpiMetaDataDTO>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List       <       com.elink.esua.epdc.dto.KpiMetaDataDTO>>
      * @author qushutong
      * @date 2019/12/18 16:02
      */
@@ -341,7 +341,7 @@ public class ItemController {
     /***
      * kpi- 网格对项目处理的评价 不满意 满意 非常满意 统计
      * @param metaDataFormDto
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List   <   com.elink.esua.epdc.dto.KpiMetaDataDTO>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List       <       com.elink.esua.epdc.dto.KpiMetaDataDTO>>
      * @author qushutong
      * @date 2019/12/20 15:37
      */
@@ -354,7 +354,7 @@ public class ItemController {
     /**
      * @Description: 项目管理已超时表格查询
      * @Param: [params]
-     * @return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.ItemTimeoutDTO>>
+     * @return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.ItemTimeoutDTO>>
      * @Author: wk
      * @Date: 2020/6/15
      */
@@ -367,7 +367,7 @@ public class ItemController {
     /**
      * @Description: 项目管理超时项目单条数据查询
      * @Param: [params]
-     * @return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.ItemTimeoutDTO>>
+     * @return: com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.ItemTimeoutDTO>>
      * @Author: wk
      * @Date: 2020/6/15
      */
@@ -429,7 +429,7 @@ public class ItemController {
 
 
     /**
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.result.ItemAppealPageResultDTO>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.result.ItemAppealPageResultDTO>>
      * @describe: 北尚诉求列表
      * @author wangtong
      * @date 2022/9/3 15:39
@@ -489,7 +489,7 @@ public class ItemController {
     }
 
     /**
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.result.ItemAppealPageResultDTO>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.result.ItemAppealPageResultDTO>>
      * @describe: 北尚诉求列表(不满意列表)
      * @author wgf
      * @date 2022/10/10 08:39
@@ -502,7 +502,7 @@ public class ItemController {
     }
 
     /**
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.result.ItemAppealPageResultDTO>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.result.ItemAppealPageResultDTO>>
      * @describe: 北尚诉求详情
      * @author wangtong
      * @date 2022/9/3 16:06
@@ -515,7 +515,7 @@ public class ItemController {
 
 
     /**
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData   <   com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<com.elink.esua.epdc.commons.tools.page.PageData       <       com.elink.esua.epdc.dto.item.ItemPendingHandleDTO>>
      * @describe: 获取社区结案审批列表
      * @author wangtong
      * @date 2022/9/4 17:44
@@ -808,7 +808,7 @@ public class ItemController {
 
     /**
      * @param ’startTime endTime deptName
-     * @return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List   <   com.elink.esua.epdc.dto.item.result.ItemToEpmetDTO>>
+     * @return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List       <       com.elink.esua.epdc.dto.item.result.ItemToEpmetDTO>>
      * @description: 产品调用当天
      * @author qushutong
      * @date 2023/10/25 10:53
@@ -836,7 +836,7 @@ public class ItemController {
     /**
      * @param :
      * @Description: 获取12345列表数据
-     * @Return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List       <       com.elink.esua.epdc.modules.events.entity.ItemHotlineEntity>>
+     * @Return com.elink.esua.epdc.commons.tools.utils.Result<java.util.List               <               com.elink.esua.epdc.modules.events.entity.ItemHotlineEntity>>
      * @Author: lichao
      * @Date: 2024/6/27 16:57
      */
@@ -912,5 +912,21 @@ public class ItemController {
         return new Result();
 
     }
+
+
+    /**
+     * @param
+     * @return com.elink.esua.epdc.commons.tools.utils.Result
+     * @description: 诉求申诉列表
+     * @author qushutong
+     * @date 2024/11/6 14:46
+     * @Version1.0
+     **/
+    @GetMapping("getDissatisfied")
+    public Result<PageData<ItemDTO>> getDissatisfied(@RequestParam Map<String, Object> params) {
+        return itemService.getDissatisfied(params);
+    }
+
+
 }
 
diff --git a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/dao/ItemDao.java b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/dao/ItemDao.java
index 66ef08fa1..ec2f98e84 100755
--- a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/dao/ItemDao.java
+++ b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/dao/ItemDao.java
@@ -580,4 +580,5 @@ public interface ItemDao extends BaseDao<ItemEntity> {
     List<ItemEntity> getNoSqidList();
 
 
+    List<ItemDTO> selectDissatisfiedList(Map<String, Object> params);
 }
diff --git a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/service/ItemService.java b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/service/ItemService.java
index 0376369c0..08e509be8 100755
--- a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/service/ItemService.java
+++ b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/service/ItemService.java
@@ -865,4 +865,6 @@ public interface ItemService extends BaseService<ItemEntity> {
     Boolean changeHotlineToStreet(ItemHotlineDTO dto);
 
     void backItem(ItemDTO dto);
+
+    Result<PageData<ItemDTO>> getDissatisfied( Map<String, Object> params);
 }
diff --git a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/service/impl/ItemServiceImpl.java b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/service/impl/ItemServiceImpl.java
index e7a5d24c1..11df914d4 100755
--- a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/service/impl/ItemServiceImpl.java
+++ b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/java/com/elink/esua/epdc/modules/item/service/impl/ItemServiceImpl.java
@@ -7308,4 +7308,13 @@ public class ItemServiceImpl extends BaseServiceImpl<ItemDao, ItemEntity> implem
         baseDao.deleteById(itemEntity.getId());
         itemHotlineService.bcckItem(dto);
     }
+
+    @Override
+    public Result<PageData<ItemDTO>> getDissatisfied(Map<String, Object> params) {
+
+        IPage<ItemDTO> page = getPage(params);
+        List<ItemDTO> list = baseDao.selectDissatisfiedList(params);
+        PageData<ItemDTO> itemDTOPageData = new PageData<>(list, page.getTotal());
+        return new Result<PageData<ItemDTO>>().ok(itemDTOPageData);
+    }
 }
diff --git a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/resources/mapper/item/ItemDao.xml b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/resources/mapper/item/ItemDao.xml
index bfc293474..47ed2e6f6 100755
--- a/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/resources/mapper/item/ItemDao.xml
+++ b/esua-epdc/epdc-module/epdc-events/epdc-events-server/src/main/resources/mapper/item/ItemDao.xml
@@ -4328,5 +4328,20 @@
 
 
     </select>
+    <select id="selectDissatisfiedList" resultType="com.elink.esua.epdc.dto.item.ItemDTO">
+        SELECT
+            *
+        FROM
+            epdc_item i
+        WHERE
+            i.EVALUATION_SCORE = 0
+            AND APPEAL_FLAG = 0
+            AND appeal_source != '3'
+            AND DEL_FLAG = '0'
+            and  ITEM_STATE = '10'
+        <if test="serialNum != null and serialNum != ''">
+            and i.SERIAL_NUM like CONCAT('%', #{serialNum}, '%')
+        </if>
+    </select>
 
 </mapper>