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<template>
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<div class="">
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<el-form ref="ref_form" :inline="false" :model="formData" :rules="dataRule" label-width="118px">
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<el-form-item label="办理情况" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="content">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="textarea" class="cell-width-area" :rows="2" placeholder="请输入办理情况"
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v-model.trim="formData.content" :disabled="pageType === 'check'">
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</el-input>
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</div>
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</el-form-item>
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<el-form-item label="上传录音" label-width="118px" :class="{ 'form-item': source === 'visiual' }">
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<el-upload :headers="$getElUploadHeaders()" class="avatar-uploader" :action="uploadUlr" accept=".mp3"
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:data="{ customerId: customerId }" :show-file-list="true" :on-success="handleAudioSuccess"
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:on-remove="handleAudioRemove" :before-upload="beforeAudioUpload" :file-list="audioList">
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<el-button type="primary" :disabled="pageType === 'check'">上传音频<i
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class="el-icon-upload el-icon--right"></i></el-button>
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</el-upload>
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</el-form-item>
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<el-form-item label="上传图片" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="files">
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<el-upload :headers="$getElUploadHeaders()" class="avatar-uploader" :action="uploadUlr"
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accept=".jpg,.png,.jpeg"
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:data="{ customerId: customerId }" :show-file-list="true" :on-success="handleImgSuccess"
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:on-remove="handleImgRemove" :before-upload="beforeImgUpload" :file-list="imgList">
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<el-button type="primary" :disabled="pageType === 'check'">上传图片<i
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class="el-icon-upload el-icon--right"></i></el-button>
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</el-upload>
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</el-form-item>
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<el-divider></el-divider>
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<div class="flex">
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<div class="item">
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<el-form-item label="答复人" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="respondent">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入"
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v-model.trim="formData.respondent">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="答复电话" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="respondentPhone">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入"
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v-model.trim="formData.respondentPhone">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="联系人" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="contacts">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入" v-model.trim="formData.contacts">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="联系电话" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="contactsPhone">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入"
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v-model.trim="formData.contactsPhone">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label-width="118px" label="填报不合规诉求">
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<el-select v-model.trim="formData.irregularity" clearable class="item_width_4">
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<el-option v-for="item in binaryOptionListReverse" :key="item.value" :label="item.label"
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:value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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<!-- <div class="item" v-if="formData.irregularity === 0">
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<el-form-item label-width="118px" label="不合规诉求类型">
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<el-select v-model.trim="formData.irregularity" clearable class="item_width_4">
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<el-option v-for="item in nonComplianceType" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div> -->
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<div class="item">
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<el-form-item label="办理真实度" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="verified">
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<el-select v-model.trim="formData.verified" clearable class="item_width_4">
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<el-option v-for="item in selectList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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</div>
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<el-divider></el-divider>
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<div class="flex">
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<div class="item">
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<el-form-item label="回访人" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="returnVisitor">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入"
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v-model.trim="formData.returnVisitor">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="回访时间" prop="returnTime" label-width="118px"
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:class="{ 'form-item': source === 'visiual' }" style="display: block">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-date-picker v-model.trim="formData.returnTime" class="cell-width-1" type="datetime" placeholder="请选择"
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value-format="yyyy-MM-dd HH:mm:ss">
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</el-date-picker>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="联系当事人" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="loseContact">
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<el-select v-model.trim="formData.loseContact" clearable class="item_width_4">
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<el-option v-for="item in contactList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="未接通电话" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="putThrough">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-select v-model.trim="formData.putThrough" clearable class="item_width_4">
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<el-option v-for="item in contactFailureList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="是否配合回访" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="cooperate">
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<el-select v-model.trim="formData.cooperate" clearable class="item_width_4">
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<el-option v-for="item in coordinateList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="服务满意度" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="satisfaction">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-select v-model.trim="formData.satisfaction" clearable class="item_width_4">
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<el-option v-for="item in satisfactionType" :key="item.value" :label="item.label" :value="item.value"
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@click.native="handelChangeSatisfaction(item.value)">
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</el-option>
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</el-select>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="不满意原因" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="dissatisfyReason">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-select v-model.trim="formData.dissatisfyReason" clearable class="item_width_4">
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<el-option v-for="item in noSatisfactionType" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="回访意见" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="visitComments">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="textarea" class="cell-width-area" :rows="2" placeholder="请输入"
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v-model.trim="formData.visitComments">
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</el-input>
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</div>
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</el-form-item>
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</div>
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</div>
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<el-divider></el-divider>
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<section v-if="pageType === 'check'">
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<div :class="['process-title', { 'process-title-vis': source === 'visiual' },]">
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<img src="../../../../../assets/images/index/title-icon-chuli.png" width="30px" height="30px" alt="">
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审核
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</div>
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<div class="flex">
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<div class="item">
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<el-form-item label="审核结果" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="examine">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-select v-model.trim="formData.examine" clearable class="item_width_4">
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<el-option v-for="item in examineList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="上传图片" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="files">
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<el-upload :headers="$getElUploadHeaders()" class="avatar-uploader" :action="uploadUlr"
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:data="{ customerId: customerId }" :show-file-list="true" :on-success="handleExamineImgSuccess"
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:on-remove="handleExamineImgRemove" :before-upload="beforeImgUpload" accept=".jpg,.png,.jpeg">
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<el-button type="primary" >上传图片<i
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class="el-icon-upload el-icon--right"></i></el-button>
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</el-upload>
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</el-form-item>
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</div>
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<div :span="24">
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<el-form-item label="审核结果说明" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="examineContent">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="textarea" class="cell-width-area" :rows="2" placeholder="请输入审核结果说明"
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v-model.trim="formData.examineContent">
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</el-input>
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</div>
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</el-form-item>
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</div>
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</div>
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</section>
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</el-form>
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</div>
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</template>
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<script>
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import { Loading } from "element-ui"; // 引入Loading服务
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import { requestPost } from "@/js/dai/request";
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import { binaryOptionList, nonComplianceType, satisfactionType, noSatisfactionType, binaryOptionListReverse } from "@/js/columns/constants";
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let loading; // 加载动画
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function iniFmData() {
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return {
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operationType: "11", //处理方式[11已办结,10办理中,9联系当事人]
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content: '',//办理情况
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files: [],//附件
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respondent: '',//答复人
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respondentPhone: '',//答复人电话
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contacts: '',//联系人
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contactsPhone: '',//联系人电话
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irregularity: '',//填报不合规诉求 0：是 1：否
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//不合规诉求类型
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verified: '', //办理真实度是否属实 0：属实 1：不属实
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returnVisitor: '',//回访人
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returnTime: '',//回访时间
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loseContact: '',//联系当事人0：已联系 1：未取得联系
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putThrough: '',//接通电话 0：接通 1：未接通
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cooperate: '',//是否配合回访0：配合 1：不配合
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satisfaction: '',//0：满意 1：非常满意 2：不满意
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dissatisfyReason: '',//不满意原因
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visitComments: '',//回访意见
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examine: null,//审核结果
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examineContent: ''//审核说明
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};
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}
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export default {
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data() {
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return {
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binaryOptionList,
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nonComplianceType,
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satisfactionType,
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noSatisfactionType,
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binaryOptionListReverse,
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customerId: localStorage.getItem("customerId"),
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assistanceUnitList: [], //协办单位数组
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formData: iniFmData(),
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|
|
|
|
okflag: false,
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|
|
|
|
uploadUlr: window.SITE_CONFIG["apiURL"] + "/oss/file/uploadvariedfile",
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|
|
|
|
eventDetailCopy: {},
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|
|
|
|
selectList: [{ label: '属实', value: 0 }, { label: '不属实', value: 1 }],
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|
|
|
contactList: [{ label: '已联系', value: 0 }, { label: '未联系', value: 1 }],
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|
|
contactFailureList: [{ label: '已接通', value: 1 }, { label: '未接通', value: 0 }],
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|
coordinateList: [{ label: '配合', value: 0 }, { label: '未配合', value: 1 }],
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|
|
examineList: [{ label: '合格', value: 0 }, { label: '不合格', value: 1 }],
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|
|
|
|
dataRule: {
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|
content: [
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|
{ required: true, message: "办理情况不能为空", trigger: "blur" },
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|
],
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|
|
verified: [
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|
{ required: true, message: "办理真实度不能为空", trigger: "blur" },
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|
],
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|
|
returnVisitor: [
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|
{ required: true, message: "回访人不能为空", trigger: "blur" },
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|
],
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|
|
returnTime: [
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|
{ required: true, message: "回访时间不能为空", trigger: "blur" },
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|
],
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|
|
loseContact: [
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|
{ required: true, message: "请选择联系当事人", trigger: "blur" },
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|
],
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|
putThrough: [
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|
{ required: true, message: "请选择未接通电话", trigger: "blur" },
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|
],
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|
|
visitComments: [
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|
{ required: true, message: "回访意见不能为空", trigger: "blur" },
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|
|
],
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|
|
cooperate: [
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|
{ required: true, message: "请选择是否配合回访", trigger: "blur" },
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|
],
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|
satisfaction: [
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|
{ required: true, message: "请选择服务满意度", trigger: "blur" },
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|
],
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|
},
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|
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|
|
imgList: [],
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|
|
audioList: [],
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|
|
examineImgList:[]
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|
|
|
};
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|
|
|
|
},
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|
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|
|
components: {},
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|
|
|
computed: {
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|
},
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|
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|
|
props: {
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|
|
eventId: {
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|
|
type: String,
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|
|
default: "",
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|
|
},
|
|
|
|
|
eventDetailData: {
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|
|
|
|
type: Object,
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|
|
default() {
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|
|
return {};
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|
|
|
|
},
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|
|
|
|
},
|
|
|
|
|
pageType: {
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|
|
type: String,
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|
|
default: "",
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|
|
|
|
},
|
|
|
|
|
source: {
|
|
|
|
|
//展示来源：manage 管理平台 visiual 可视化平台
|
|
|
|
|
type: String,
|
|
|
|
|
default: "manage",
|
|
|
|
|
},
|
|
|
|
|
replayDetailObj:{
|
|
|
|
|
type: Object,
|
|
|
|
|
default() {
|
|
|
|
|
return {};
|
|
|
|
|
},
|
|
|
|
|
}
|
|
|
|
|
},
|
|
|
|
|
watch: {
|
|
|
|
|
"replayDetailObj": function (newVal,oldVal) {
|
|
|
|
|
console.log(newVal,'bianle');
|
|
|
|
|
if(this.pageType === 'check'){
|
|
|
|
|
this.formData = newVal;
|
|
|
|
|
console.log(this.formData);
|
|
|
|
|
if(this.formData.internalFile){
|
|
|
|
|
this.imgList = this.formData.internalFile.filter(item=>item.type==='image')
|
|
|
|
|
this.audioList = this.formData.internalFile.filter(item=>item.type==='voice')
|
|
|
|
|
}
|
|
|
|
|
}
|
|
|
|
|
},
|
|
|
|
|
},
|
|
|
|
|
created() { },
|
|
|
|
|
|
|
|
|
|
mounted() {
|
|
|
|
|
const { user } = this.$store.state;
|
|
|
|
|
this.agencyId = user.agencyId;
|
|
|
|
|
},
|
|
|
|
|
|
|
|
|
|
methods: {
|
|
|
|
|
handelChangeSatisfaction(val) {
|
|
|
|
|
console.log(val);
|
|
|
|
|
if (val === 2) {
|
|
|
|
|
this.$set(this.dataRule, 'dissatisfyReason', [{ required: true, message: "请选择不满意原因", trigger: "blur" }]);
|
|
|
|
|
} else {
|
|
|
|
|
this.$delete(this.dataRule, 'dissatisfyReason');
|
|
|
|
|
}
|
|
|
|
|
},
|
|
|
|
|
|
|
|
|
|
beforeAudioUpload(file) {
|
|
|
|
|
const isLt1M = file.size / 1024 / 1024 < 10;
|
|
|
|
|
if (!isLt1M) {
|
|
|
|
|
this.$message.error("上传文件大小不能超过 10MB!");
|
|
|
|
|
}
|
|
|
|
|
return isLt1M;
|
|
|
|
|
},
|
|
|
|
|
handleAudioSuccess(res, file, fileList) {
|
|
|
|
|
console.log("res.data.url", file);
|
|
|
|
|
if (res.code === 0 && res.msg === "success") {
|
|
|
|
|
console.log("res.data.url", res.data.url);
|
|
|
|
|
this.audioList.push({
|
|
|
|
|
format: file.name.split(".").pop(),
|
|
|
|
|
name: file.name,
|
|
|
|
|
size: file.size,
|
|
|
|
|
type: file.raw.type,
|
|
|
|
|
url: res.data.url,
|
|
|
|
|
});
|
|
|
|
|
console.log(this.formData.files);
|
|
|
|
|
} else {
|
|
|
|
|
this.$message.error(res.msg);
|
|
|
|
|
}
|
|
|
|
|
},
|
|
|
|
|
|
|
|
|
|
handleAudioRemove(file) {
|
|
|
|
|
let index = this.audioList.findIndex(
|
|
|
|
|
(item) => item.url == file.response.data.url
|
|
|
|
|
);
|
|
|
|
|
this.audioList.splice(index, 1);
|
|
|
|
|
console.log(this.audioList);
|
|
|
|
|
},
|
|
|
|
|
beforeImgUpload(file) {
|
|
|
|
|
const isLt1M = file.size / 1024 / 1024 < 10;
|
|
|
|
|
|
|
|
|
|
if (!isLt1M) {
|
|
|
|
|
this.$message.error("上传文件大小不能超过 10MB!");
|
|
|
|
|
}
|
|
|
|
|
return isLt1M;
|
|
|
|
|
},
|
|
|
|
|
handleImgSuccess(res, file, fileList) {
|
|
|
|
|
console.log("res.data.url", file);
|
|
|
|
|
if (res.code === 0 && res.msg === "success") {
|
|
|
|
|
console.log("res.data.url", res.data.url);
|
|
|
|
|
this.imgList.push({
|
|
|
|
|
format: file.name.split(".").pop(),
|
|
|
|
|
name: file.name,
|
|
|
|
|
size: file.size,
|
|
|
|
|
type: file.raw.type,
|
|
|
|
|
url: res.data.url,
|
|
|
|
|
});
|
|
|
|
|
console.log(this.formData.files);
|
|
|
|
|
} else {
|
|
|
|
|
this.$message.error(res.msg);
|
|
|
|
|
}
|
|
|
|
|
},
|
|
|
|
|
|
|
|
|
|
handleExamineImgRemove(file) {
|
|
|
|
|
console.log(file);
|
|
|
|
|
let index = this.examineImgList.findIndex(
|
|
|
|
|
(item) => item.url == file.response.data.url
|
|
|
|
|
);
|
|
|
|
|
this.examineImgList.splice(index, 1);
|
|
|
|
|
console.log(this.examineImgList);
|
|
|
|
|
},
|
|
|
|
|
handleExamineImgSuccess(res, file, fileList) {
|
|
|
|
|
console.log("res.data.url", file);
|
|
|
|
|
if (res.code === 0 && res.msg === "success") {
|
|
|
|
|
console.log("res.data.url", res.data.url);
|
|
|
|
|
this.examineImgList.push({
|
|
|
|
|
format: file.name.split(".").pop(),
|
|
|
|
|
name: file.name,
|
|
|
|
|
size: file.size,
|
|
|
|
|
type: file.raw.type,
|
|
|
|
|
url: res.data.url,
|
|
|
|
|
});
|
|
|
|
|
console.log(this.formData.files);
|
|
|
|
|
} else {
|
|
|
|
|
this.$message.error(res.msg);
|
|
|
|
|
}
|
|
|
|
|
},
|
|
|
|
|
|
|
|
|
|
handleImgRemove(file) {
|
|
|
|
|
let index = this.imgList.findIndex(
|
|
|
|
|
(item) => item.url == file.response.data.url
|
|
|
|
|
);
|
|
|
|
|
this.imgList.splice(index, 1);
|
|
|
|
|
console.log(this.imgList);
|
|
|
|
|
},
|
|
|
|
|
async getReplayInfo() {
|
|
|
|
|
this.okflag = false;
|
|
|
|
|
this.$refs["ref_form"].validate((valid, messageObj) => {
|
|
|
|
|
if (!valid) {
|
|
|
|
|
app.util.validateRule(messageObj);
|
|
|
|
|
} else {
|
|
|
|
|
this.okflag = true;
|
|
|
|
|
}
|
|
|
|
|
});
|
|
|
|
|
},
|
|
|
|
|
// 开启加载动画
|
|
|
|
|
startLoading() {
|
|
|
|
|
loading = Loading.service({
|
|
|
|
|
lock: true, // 是否锁定
|
|
|
|
|
text: "正在加载……", // 加载中需要显示的文字
|
|
|
|
|
background: "rgba(0,0,0,.7)", // 背景颜色
|
|
|
|
|
});
|
|
|
|
|
},
|
|
|
|
|
// 结束加载动画
|
|
|
|
|
endLoading() {
|
|
|
|
|
// clearTimeout(timer);
|
|
|
|
|
if (loading) {
|
|
|
|
|
loading.close();
|
|
|
|
|
}
|
|
|
|
|
},
|
|
|
|
|
},
|
|
|
|
|
};
|
|
|
|
|
</script>
|
|
|
|
|
|
|
|
|
|
<style lang="scss" src="@/assets/scss/modules/shequzhili/project-info.scss" scoped></style>
|
|
|
|
|
|
|
|
|
|
<style lang='scss' scoped>
|
|
|
|
|
@import "@/assets/scss/modules/visual/a_customize.scss";
|
|
|
|
|
@import "@/assets/scss/modules/shequzhili/event-info.scss";
|
|
|
|
|
</style>
|
|
|
|
|
<style scoped>
|
|
|
|
|
.el-dialog__body {
|
|
|
|
|
padding: 0 10px 20px !important;
|
|
|
|
|
}
|
|
|
|
|
</style>
|
