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<template>
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<div class="">
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<el-form ref="ref_form" :inline="false" :model="formData" :rules="dataRule" label-width="118px">
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<el-form-item label="办理情况" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="publicReply">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="textarea" class="cell-width-area" :rows="2" placeholder="请输入办理情况"
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v-model.trim="formData.publicReply">
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</el-input>
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</div>
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</el-form-item>
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<el-form-item label="上传录音" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="luyin">
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<el-upload :headers="$getElUploadHeaders()" class="avatar-uploader" :action="uploadUlr"
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:data="{ customerId: customerId }" :show-file-list="true" :on-success="handleAudioSuccess"
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:on-remove="handleAudioRemove" :before-upload="beforeAudioUpload">
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<i v-if="source === 'manage'" :class="['el-icon-plus']"></i>
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<img v-else style="width: 27px; height: 27px" src="@/assets/img/file-add.png" />
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</el-upload>
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</el-form-item>
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<el-form-item label="上传图片" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="internalFile">
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<el-upload :headers="$getElUploadHeaders()" class="avatar-uploader" :action="uploadUlr"
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:data="{ customerId: customerId }" :show-file-list="true" :on-success="handleImgSuccess"
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:on-remove="handleImgRemove" :before-upload="beforeImgUpload">
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<i v-if="source === 'manage'" :class="['el-icon-plus']"></i>
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<img v-else style="width: 27px; height: 27px" src="@/assets/img/file-add.png" />
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</el-upload>
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</el-form-item>
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<el-divider></el-divider>
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<div class="flex">
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<div class="item">
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<el-form-item label="答复人" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入答复人" v-model.trim="formData.title">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="答复电话" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入答复电话" v-model.trim="formData.title">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="联系人" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入联系人" v-model.trim="formData.title">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="联系电话" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入联系电话" v-model.trim="formData.title">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label-width="118px" label="填报不合规诉求">
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<el-select v-model.trim="formData.localResidenceFlag" clearable class="item_width_4">
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<el-option v-for="item in binaryOptionList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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<div class="item" v-if="formData.localResidenceFlag === 1">
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<el-form-item label-width="118px" label="不合规诉求类型">
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<el-select v-model.trim="formData.localResidenceFlag" clearable class="item_width_4">
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<el-option v-for="item in nonComplianceType" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="办理真实度" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="zhenshidu">
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<el-select v-model.trim="formData.zhenshidu" clearable class="item_width_4">
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<el-option v-for="item in selectList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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</div>
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<el-divider></el-divider>
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<div class="flex">
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<div class="item">
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<el-form-item label="回访人" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="huifangren">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="请输入回访人"
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v-model.trim="formData.huifangren">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="回访时间" prop="huifangshijian" label-width="118px"
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:class="{ 'form-item': source === 'visiual' }" style="display: block">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-date-picker v-model.trim="formData.huifangshijian" class="cell-width-1" type="datetime"
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placeholder="请选择回访时间" value-format="yyyy-MM-dd HH:mm:ss">
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</el-date-picker>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="当事人联系不上" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="danshiren">
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<el-select v-model.trim="formData.danshiren" clearable class="item_width_4">
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<el-option v-for="item in contactList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="未接通电话" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="weijietong">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-select v-model.trim="formData.weijietong" clearable class="item_width_4">
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<el-option v-for="item in contactFailureList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="是否配合回访" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="peihe">
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<el-select v-model.trim="formData.peihe" clearable class="item_width_4">
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<el-option v-for="item in coordinateList" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="服务过程满意度" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="manyidu">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-select v-model.trim="formData.manyidu" clearable class="item_width_4">
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<el-option v-for="item in satisfactionType" :key="item.value" :label="item.label" :value="item.value"
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@click.native="handelChangeSatisfaction(item.value)">
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</el-option>
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</el-select>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="不满意原因" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="bumanyi">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-select v-model.trim="formData.bumanyi" clearable class="item_width_4">
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<el-option v-for="item in noSatisfactionType" :key="item.value" :label="item.label" :value="item.value">
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</el-option>
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</el-select>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="回访意见" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="huifangyijian">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="textarea" class="cell-width-area" :rows="2" placeholder="请输入回访意见"
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v-model.trim="formData.huifangyijian">
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</el-input>
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</div>
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</el-form-item>
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</div>
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</div>
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<el-divider></el-divider>
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<div :class="['process-title', { 'process-title-vis': source === 'visiual' },]" v-if="pageType === 'check'">
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<img src="../../../../../assets/images/index/title-icon-chuli.png" width="30px" height="30px" alt="">
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审核
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</div>
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<div class="flex">
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<div class="item">
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<el-form-item label="审核结果" label-width="118px" :class="{ 'form-item': source === 'visiual' }" prop="">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="input" class="item_width_4" :rows="2" placeholder="答复人" v-model.trim="formData.title">
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</el-input>
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</div>
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</el-form-item>
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</div>
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<div class="item">
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<el-form-item label="上传图片" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="internalFile">
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<el-upload :headers="$getElUploadHeaders()" class="avatar-uploader" :action="uploadUlr"
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:data="{ customerId: customerId }" :show-file-list="true" :on-success="handleImgSuccess"
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:on-remove="handleImgRemove" :before-upload="beforeImgUpload">
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<i v-if="source === 'manage'" :class="['el-icon-plus']"></i>
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<img v-else style="width: 27px; height: 27px" src="@/assets/img/file-add.png" />
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</el-upload>
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</el-form-item>
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</div>
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<div :span="24">
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<el-form-item label="审核结果说明" label-width="118px" :class="{ 'form-item': source === 'visiual' }"
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prop="internalRemark">
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<div :class="{ 'visiual-form': source === 'visiual' }">
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<el-input type="textarea" class="cell-width-area" :rows="2" placeholder="请输入审核结果说明"
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v-model.trim="formData.internalRemark">
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</el-input>
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</div>
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</el-form-item>
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</div>
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</div>
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</el-form>
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</div>
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</template>
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<script>
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import { Loading } from "element-ui"; // 引入Loading服务
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import { requestPost } from "@/js/dai/request";
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import { binaryOptionList, nonComplianceType, satisfactionType, noSatisfactionType } from "@/js/columns/constants";
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let loading; // 加载动画
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function iniFmData() {
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return {
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operationType: "11", //处理方式[11已办结,10办理中,9联系当事人]
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gridId: "", //
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huifangren: "",
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assistanceUnitType: "", // 协办单位类型,1社区自组织,2联建单位
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zhenshidu: '', // 勾选人员信息
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internalFile: [],
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luyin: [],
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title: "",
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huifangshijian: "",
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eventId: "",
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danshiren: '',
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huifangyijian: '',
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peihe: '',
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manyidu: '',
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bumanyi: ''
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};
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}
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export default {
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data() {
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return {
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binaryOptionList,
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nonComplianceType,
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satisfactionType,
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noSatisfactionType,
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customerId: localStorage.getItem("customerId"),
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assistanceUnitList: [], //协办单位数组
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formData: iniFmData(),
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okflag: false,
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uploadUlr: window.SITE_CONFIG["apiURL"] + "/oss/file/uploadqrcodeV2",
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eventDetailCopy: {},
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selectList: [{ label: '属实', value: 1 }, { label: '不属实', value: 0 }],
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contactList: [{ label: '已联系', value: 1 }, { label: '未联系', value: 0 }],
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contactFailureList: [{ label: '已接通', value: 1 }, { label: '未接通', value: 0 }],
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coordinateList: [{ label: '配合', value: 1 }, { label: '未配合', value: 0 }],
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dataRule: {
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publicReply: [
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{ required: true, message: "办理情况不能为空", trigger: "blur" },
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],
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zhenshidu: [
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{ required: true, message: "办理真实度不能为空", trigger: "blur" },
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],
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huifangren: [
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{ required: true, message: "回访人不能为空", trigger: "blur" },
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],
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huifangshijian: [
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{ required: true, message: "回访时间不能为空", trigger: "blur" },
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],
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danshiren: [
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{ required: true, message: "请选择当事人联系不上", trigger: "blur" },
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],
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weijietong: [
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{ required: true, message: "请选择未接通电话", trigger: "blur" },
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],
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huifangyijian: [
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{ required: true, message: "回访意见不能为空", trigger: "blur" },
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],
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peihe: [
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{ required: true, message: "请选择是否配合回访", trigger: "blur" },
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],
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manyidu: [
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{ required: true, message: "请选择服务过程满意度", trigger: "blur" },
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],
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}
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};
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},
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components: {},
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computed: {
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},
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props: {
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eventId: {
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type: String,
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default: "",
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},
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eventDetailData: {
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type: Object,
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default() {
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return {};
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},
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},
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|
|
|
pageType: {
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|
|
|
type: String,
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|
|
default: "",
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|
|
|
},
|
|
|
|
source: {
|
|
|
|
//展示来源:manage 管理平台 visiual 可视化平台
|
|
|
|
type: String,
|
|
|
|
default: "manage",
|
|
|
|
},
|
|
|
|
},
|
|
|
|
watch: {},
|
|
|
|
created() { },
|
|
|
|
|
|
|
|
mounted() {
|
|
|
|
const { user } = this.$store.state;
|
|
|
|
this.agencyId = user.agencyId;
|
|
|
|
},
|
|
|
|
|
|
|
|
methods: {
|
|
|
|
handelChangeSatisfaction(val) {
|
|
|
|
console.log(val);
|
|
|
|
if (val === 0) {
|
|
|
|
this.$set(this.dataRule, 'bumanyi', [{ required: true, message: "请选择不满意原因", trigger: "blur" }]);
|
|
|
|
} else {
|
|
|
|
this.$delete(this.dataRule, 'bumanyi');
|
|
|
|
}
|
|
|
|
},
|
|
|
|
handleTagChange(val) {
|
|
|
|
console.log(val);
|
|
|
|
},
|
|
|
|
async getProjectInfo() {
|
|
|
|
this.okflag = false;
|
|
|
|
this.$refs["ref_form"].validate((valid, messageObj) => {
|
|
|
|
if (!valid) {
|
|
|
|
app.util.validateRule(messageObj);
|
|
|
|
} else {
|
|
|
|
this.okflag = true;
|
|
|
|
}
|
|
|
|
});
|
|
|
|
},
|
|
|
|
beforeAudioUpload(file) {
|
|
|
|
const isLt1M = file.size / 1024 / 1024 < 10;
|
|
|
|
if (!isLt1M) {
|
|
|
|
this.$message.error("上传文件大小不能超过 10MB!");
|
|
|
|
}
|
|
|
|
return isLt1M;
|
|
|
|
},
|
|
|
|
handleAudioSuccess(res, file, fileList) {
|
|
|
|
console.log("res.data.url", file);
|
|
|
|
if (res.code === 0 && res.msg === "success") {
|
|
|
|
console.log("res.data.url", res.data.url);
|
|
|
|
this.formData.yinpin.push({
|
|
|
|
format: file.name.split(".").pop(),
|
|
|
|
name: file.name,
|
|
|
|
size: file.size,
|
|
|
|
type: file.raw.type,
|
|
|
|
url: res.data.url,
|
|
|
|
});
|
|
|
|
console.log(this.formData.internalFile);
|
|
|
|
} else {
|
|
|
|
this.$message.error(res.msg);
|
|
|
|
}
|
|
|
|
},
|
|
|
|
|
|
|
|
handleAudioRemove(file) {
|
|
|
|
let index = this.formData.yinpin.findIndex(
|
|
|
|
(item) => item.url == file.response.data.url
|
|
|
|
);
|
|
|
|
this.formData.internalFile.splice(index, 1);
|
|
|
|
console.log(this.formData.internalFile);
|
|
|
|
},
|
|
|
|
beforeImgUpload(file) {
|
|
|
|
const isLt1M = file.size / 1024 / 1024 < 10;
|
|
|
|
|
|
|
|
if (!isLt1M) {
|
|
|
|
this.$message.error("上传文件大小不能超过 10MB!");
|
|
|
|
}
|
|
|
|
return isLt1M;
|
|
|
|
},
|
|
|
|
handleImgSuccess(res, file, fileList) {
|
|
|
|
console.log("res.data.url", file);
|
|
|
|
if (res.code === 0 && res.msg === "success") {
|
|
|
|
console.log("res.data.url", res.data.url);
|
|
|
|
this.formData.internalFile.push({
|
|
|
|
format: file.name.split(".").pop(),
|
|
|
|
name: file.name,
|
|
|
|
size: file.size,
|
|
|
|
type: file.raw.type,
|
|
|
|
url: res.data.url,
|
|
|
|
});
|
|
|
|
console.log(this.formData.internalFile);
|
|
|
|
} else {
|
|
|
|
this.$message.error(res.msg);
|
|
|
|
}
|
|
|
|
},
|
|
|
|
|
|
|
|
handleImgRemove(file) {
|
|
|
|
let index = this.formData.internalFile.findIndex(
|
|
|
|
(item) => item.url == file.response.data.url
|
|
|
|
);
|
|
|
|
this.formData.internalFile.splice(index, 1);
|
|
|
|
console.log(this.formData.internalFile);
|
|
|
|
},
|
|
|
|
async getReplayInfo() {
|
|
|
|
this.okflag = false;
|
|
|
|
this.$refs["ref_form"].validate((valid, messageObj) => {
|
|
|
|
if (!valid) {
|
|
|
|
app.util.validateRule(messageObj);
|
|
|
|
} else {
|
|
|
|
this.okflag = true;
|
|
|
|
}
|
|
|
|
});
|
|
|
|
},
|
|
|
|
// 开启加载动画
|
|
|
|
startLoading() {
|
|
|
|
loading = Loading.service({
|
|
|
|
lock: true, // 是否锁定
|
|
|
|
text: "正在加载……", // 加载中需要显示的文字
|
|
|
|
background: "rgba(0,0,0,.7)", // 背景颜色
|
|
|
|
});
|
|
|
|
},
|
|
|
|
// 结束加载动画
|
|
|
|
endLoading() {
|
|
|
|
// clearTimeout(timer);
|
|
|
|
if (loading) {
|
|
|
|
loading.close();
|
|
|
|
}
|
|
|
|
},
|
|
|
|
},
|
|
|
|
};
|
|
|
|
</script>
|
|
|
|
|
|
|
|
<style lang="scss" src="@/assets/scss/modules/shequzhili/project-info.scss" scoped></style>
|
|
|
|
|
|
|
|
<style lang='scss' scoped>
|
|
|
|
@import "@/assets/scss/modules/visual/a_customize.scss";
|
|
|
|
@import "@/assets/scss/modules/shequzhili/event-info.scss";
|
|
|
|
</style>
|
|
|
|
<style scoped>
|
|
|
|
.el-dialog__body {
|
|
|
|
padding: 0 10px 20px !important;
|
|
|
|
}
|
|
|
|
</style>
|